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Director, Technology Infrastructure - Atlanta, GA

Atlanta, GA, US, 30338

Precast Corporate



Job ID:  148167



Oldcastle Infrastructure, a CRH company, is the leading manufacturer of precast concrete, polymer concrete, and plastic products in the United States. Our products range from utility vaults, reinforced concrete pipe, catch basins, drainage and septic tanks, to retaining walls, storm shelters, wall panels, concrete barriers, a variety of prestressed concrete products and more.   With more than 80 locations nationwide and 3,000 plus employees, Oldcastle Infrastructure is committed to upholding core values of reliability, quality, and service in cutting edge ways.


Position Overview


Reporting to the CIO, the Director, Technology Infrastructure is accountable for the creation and implementation of the overall technology infrastructure operations strategy and plans for Oldcastle Infrastructure Information Services.  This includes the oversight and direction of solution partner providers for the company’s North American data and voice network and services as well as centralized and distributed computing and storage (inclusive of Cloud solutions, Colo/Hosted/Managed data centers and onsite servers, storage, and network equipment).  Teams reporting to this position have ownership and support/maintenance responsibility of the corporate email/collaboration systems, voice and network infrastructure, client-server infrastructure, and associated management tools. This position will also lead IT staff responsible for monitoring and diagnosing network and hardware incidents and problems. The Director, Technology Infrastructure will work closely with the Information Services management team and decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.


Key Responsibilities (Essential Duties and Functions)


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


  • Lead the deployment, monitoring, maintenance, upgrade and support of IT systems, including (but not limited to) networks, data centers (including third-party solutions and hosting providers), servers, storage, PCs, operating systems and associated hardware, software, services and support agreements.
  • Lead the identification, triage, troubleshooting, and resolution for major stability incidents affecting business processes.
  • Proactively manage vendor/partner relationships to ensure excellent support/delivery for business-critical operations requirements.
  • Partnering with other IT teams and external vendors/partners, develop and implement cost-effective solutions to improve the stability, availability, and performance for enterprise systems infrastructure.
  • Manage the technology infrastructure team budget, including accurate forecasting, variance analysis, and spend management.
  • Work with Information Services management team to refine and implement Vision, Strategy, and Roadmaps for the technology infrastructure team.
  • Develop and implement operations policies and procedures leveraging ITIL best practices, specifically those included in service transition, service operations, and continuous improvement.
  • Oversee all reports and documentations related to network and systems operations, including those provided by third-party solutions and hosting providers.
  • Develop patching and maintenance schedules for network and systems equipment.
  • Approve purchase of equipment, supplies, software, services and support to meet operational requirements of the business.
  • Analyze existing IT operations and future planned technology and make recommendations for the improvement and growth of the overall technology ecosystem, including development infrastructure and IT systems.
  • Conduct research and remain current with latest technology and IT solutions, in support of IT procurement efforts.
  • Provide leadership and direction in the development and conducting of request for proposal (RFP) processes. 




Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities.




  • Bachelor’s degree in Computer-related discipline; or equivalent professional experience.
  • 10+ years of IT Operational experience in large enterprise environments, with demonstrated advancing level of responsibility.
  • Strong technical knowledge of network operations and technologies.
  • Strong technical knowledge of current computing hardware, protocols and standards including (but not limited to) Microsoft Operating systems, VMWare, Storage infrastructure, VoIP and Cloud Hosting.
  • Proven experience in IT Infrastructure and Operations planning and development.
  • Experience supporting IT Infrastructure of mission-critical business applications and systems.  Examples include (but not limited to) Microsoft Dynamics AX, Autodesk Vault, Microsoft SQL Server, Microsoft Azure PaaS, and integration to other cloud products.
  • Working knowledge of applicable data privacy practices and laws.


Knowledge/Skill Requirements


  • Demonstrated business acumen and strategic agility.
  • Strong understanding of IT Project Management principles and practices.
  • Demonstrated ability to build effective teams through appropriate recruitment / selection, coaching and employee management.
  • Ability to collaborate, establish and maintain credible and influential relationships at all organizational levels.
  • Strong oral & written communication, listening and presentation skills
  • Demonstrated critical thinking, analytical and problem-solving skills and mindset. 
  • Ability to make sound decisions in a manner consistent with the essential job functions.
  • Demonstrates strong desktop, network and application configuration, troubleshooting and installation knowledge.
  • Knowledge of and experience implementing ITIL framework of services, e.g. Incident Management.
  • Ability to plan, organize and direct the work of a geographically distributed technical staff.
  • Ability to present ideas in concise, business, technical, and user-friendly language.
  • Ability to manage individual and team travel and expenses on a recurring basis.
  • Demonstrated ability to deliver business value through IT, balancing drive for continuous improvement with respect of local company culture and processes.
  • Demonstrated commitment toward customer service.


Work and Physical Requirements


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Sitting for extended periods of time.
  • Ability to safely lift up to 50 pounds.
  • Ability to travel (overnight) as required based on business needs up to 50%.
  • Ability to drive up to 4 hours for onsite services and meetings.
  • Must pass background check, alcohol and drug testing.
  • The position may require work outside of normal business hours in response to critical incidents or business-impacting project deliverables.


Work Environment


  • Normal office working conditions in addition to industrial plant sites and quarries, requiring the usage of personal protective equipment, e.g. hard hat, steel-toed boots, and safety glasses.


The statements included in this job description are not intended to be all-inclusive.  They represent typical elements and criteria necessary to successfully perform the job.  Other duties may be assigned as required.  Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Oldcastle Infrastructure, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability--If you want to know more, please click on this link

Date Posted:  Apr 11, 2019

Nearest Major Market: Atlanta

Job Segment: Manager, Chemical Engineer, Telecom, Telecommunications, Cloud, Management, Engineering, Technology