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Dispatcher - Fayetteville, AR

Location:  Fayetteville, AR, US, 72704
Company:  APAC - Central-Central West Region - NWA



Job ID:  130807


Oldcastle Materials, Inc., a division of Oldcastle, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete, and construction and paving services in the United States and Canada.  Our operations span North America with 22,000 employees at more than 1,200 locations in 44 US States and 8 Canadian provinces.


Position Overview

The lead dispatcher is responsible for providing professional and technical expertise necessary to lead and support the customer service areas of the organization.


Key Responsibilities (Essential Duties and Functions)

  • Daily dispatch operations for equipment moves from location to location.
  • Route planning and scheduling by acquiring local and state permits for said equipment.
  • Must keep an equipment log at all times to track location of all equipment.
  • Analyzing information for continuous improvement, including ability to assist with utility locate updates.
  • Manage and control daily workload through good dispatching procedures such as answering multiple calls, email correspondence in a courteous and respectful manner from all departments within the organization.
  • Maintain and log payroll entries for truck drivers using payroll system.
  • Good at problem solving and working collaboratively with others.
  • Excellent customer service skills
  • Effective verbal and written communication skills and an ability to work with management.
  • Demonstrated, effective skills in dealing with employees at all levels.
  • Work in a team environment and assist co-workers or supervisors/managers with other duties as required.




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education/Experience

  • Minimum high school/general education degree (GED) required
  • Previous related experience in dispatch for transportation industry preferred
  • 3 – 5 years dispatch experience

    Work Requirements

  • Dispatch software preferred
  • Handle multiple task concurrently and perform well under pressure

    Knowledge/Skill Requirements

  • Strong written and oral communication skills
  • Analytical and problem-solving abilities
  • Prioritiy emphasis and strong time management skills
  • Strong computer skills


Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

  • Extensive radio and phone conversation.
  • Bend: flexion of the upper trunk forward while standing and knees extended or knees flexed when sitting.
  • Reach: extend the hands and arms in any direction.


Work Environment

  • Noise: sufficient noise, either constant or intermittent, to cause marked distraction.
  • Will work between a standard office and field operations environment.


What Oldcastle Offers You


  • A culture that values opportunity for growth, development and internal promotion
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs


About Oldcastle


Oldcastle has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the Oldcastle family. Oldcastle operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Oldcastle is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the Oldcastle family!


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 EOE/Vet/Disability--If you want to know more, please click on this link

Oldcastle Materials is an Affirmative Action and Equal Opportunity Employer.

Oldcastle Materials is part of the Oldcastlecareers™ network.


Nearest Major Market: Fayetteville

Job Segment: Transportation, Dispatcher, Operations