Share this Job

Assistant Director of Transportation - Harrisburg, PA

Location:  Harrisburg, PA, US, 17104
Company:  Pennsy Supply Inc


Job ID:  135271

Pennsy Supply is a CRH company. CRH is the leading vertically integrated supplier of asphalt, aggregates, cement, ready-mix concrete, and paving and construction services in North America. Our 24,100 employees at 1,300 operating locations provide our customers with top-quality, innovative products and services.


Manage three regional dispatch units by coordinating the daily activities including planning, implementing and monitoring procedures for the efficient and effective delivery of construction products from our quarries and plants to jobsites.


Essential Duties and Responsibilities

  • Responsible for own personal safety at all times as well as maintain the highest standard of safety and quality in all aspects of the job
  • Actively participate in the Pennsy Safety Process, including supporting safety incentives, acting immediately when observing unsafe acts, and promoting participation in tool box talks and PSP teams
  • Knowledge of CDL and DOT requirements, as well as full understanding of HOS rules
  • Adhere to any and all state and federal regulations, if applicable, as set forth by the US Department of Transportation (DOT), Occupational Safety and Health Administration (OSHA), Mine Safety and Health Administration (MSHA), or any other regulatory agency
  • Properly follow all company policies and procedures for a safe working environment and report any problems to the director of transportation, safety director or HR
  • Research and manage systems to reduce cost, enhance customer service and maximize profitability
  • Identify the most efficient truck routing and schedule effectiveness by plant and product production and availability
  • Maintain and quote haul rates to sales and construction
  • Ensure all direct reports are maintaining information appropriate for Salesforce cases
  • Encourage sound ordering practices with customers, promote improved service, and accommodate the customers’ requests by coaching CSRs to negotiate acceptable delivery times without losing the order
  • Listen to dispatch calls to monitor and coach CSRs to provide quality customer service and to resolve conflict when issues arise
  • Collaborate with other managers and staff members to formulate and implement policies, procedures, goals and objectives
  • Direct investigations to verify and resolve customer or dispatcher complaints/issues
  • Direct activities related to dispatching routing or tracking transportation vehicles
  • Assure and promote the use of the transportation communications/GPS system technologies (trackit)
  • Find innovative ways (using software and IT resources) to improve transportation services and processes
  • Build a strong customer confidence in the department and establish good business working relationships with both internal and external customers
  • Work in close cooperation with all departments
  • Excellent phone skills
  • Ability to work flexible hours in a face paced environment
  • Be available as a resource after hours for customer or plant after hour contact, or for schedule changes.
  • Must be detail oriented and thorough in all job responsibilities
  • Regular and predictable attendance at assigned times is required
  • Night work and weekend shifts when necessary


Supervisory Responsibilities

  • Willingness to develop subordinates’ technical and leadership skills and make recommendations for new job opportunities when appropriate
  • Effective management of employee performance through coaching, feedback (written and verbal), rewards, and discipline when necessary
  • Responsible for direct reports time off, performance reviews, disciplinary actions (hiring or firing), training empowerment and setting expectations that are in line with the company goals
  • Appraising performance, including annual evaluations and new employee 60-day evaluations
  • Addressing complaints and resolving problems in a timely manner
  • Lead by example
  • Ability to get work done through others using effective delegation, scheduling, and time management practices


Other requirements

  • Display a professional and courteous attitude to co-workers, supervisors, customers, and the general public at all times
  • Report to the assigned job site ready to begin work at the designated start time
  • Strict adherence to the Pennsy Supply, Inc. Safety Manual
  • Strict adherence to the Pennsy Supply, Inc. policies and procedures as outlined in the employee handbook
  • Willingness to work in a team environment and assist co-workers or supervisors with other duties as assigned



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Individuals must possess the following knowledge, skills and abilities to be able to explain and demonstrate that they can perform the essential functions of the job with or without reasonable accommodations, using some combination of skills and abilities.


  • Must pass a drug screen and criminal background check.
  • Able to work independently with attention to detail.
  • Able to work various times during day, night or weekend hours, at various locations (travel may be required for this position).


Education and/or Experience

  • High school Diploma or equivalent.
  • BS in Supply Chain and/or Logistics Management
  • 2-3 years’ experience in a transportation environment
  • 3-5 years in a management role preferred


Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee regularly works near moving mechanical parts/trucks and is regularly exposed to wet and/or humid outside weather conditions and extreme heat. The employee is frequently exposed to fumes or airborne particles, vibration, and toxic or caustic chemicals. Traffic patterns and traveling public are included in work environment.


The noise level in the work environment is usually moderate.

What CRH Americas Offers You

  • A culture that values opportunity for growth, development and internal promotion
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs


About CRH Americas

CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!


Pennsy Supply is an Affirmative Action and Equal Opportunity Employer.

 EOE/Vet/Disability--If you want to know more, please click on this link


Nearest Major Market: Philadelphia
Nearest Secondary Market: Harrisburg

Job Segment: Manager, Transportation, Outside Sales, Supply, Logistics, Management, Engineering, Sales, Operations