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Area Sales Manager - Salt Lake City, UT


Salt Lake City, UT, US, 84102

Company:  APG Retail


Job ID:  146484


Oldcastle APG, a CRH company, is a leading supplier of products for North America’s building and landscaping markets. Its products include concrete masonry and hardscapes, packaged cement mixes, packaged lawn and garden products and composite decking products that are sold through a variety of channels.  Oldcastle Architectural is the innovator behind many of the industry’s well-known brands including Belgard Hardscapes, Echelon masonry products, Sakrete bagged dry-mixes, Anchor Wall Systems, MoistureShield composite decking, among others.  With over 165 operating locations and 5,000 employees, Oldcastle Architectural operates across 40 states and 5 Canadian provinces.  Oldcastle Architectural is a U.S. subsidiary of CRH plc., a leading global diversified building materials group.


Job Description / Summary

  • Proactively manages customer programs. Plans, prepares and anticipates customer needs
  • Reacts with a sense of urgency and delivers customer-centric solutions
  • Manages customer expectations in regards to sales and services provided
  • Provides and participates in all market and customer strategies
  • Develops and recommends short-term and long-term sales plans for assigned territory to meet regional and national goals
  • Provides supervisor with forecast and budget recommendations for territory and other reporting as requested
  • Develops and manages relationships with the customer; District Managers, Market Directors and Regional Merchandising Managers
  • Builds and maintains a strong, collaborative rapport with local Oldcastle business units and their Management team
  • Communicates, informs and partners with local Oldcastle business units to provide customer with timely responses and solutions
  • Communicates and manages any customer/product complaints with the stores/customers
  • Provides technical assistance to all customers      
  • Manages and coordinates territory DIY's, product knowledge training, customer, contractor and company events
  • Accurately maintains and manages store assignments, product sku’s and other related customer information. Facilitates the “sell through” of changing products with our manufacturing sites. Reports changes to customer accounts timely
  • Manages all retail credits to make sure they are all accurate and applied properly
  • Manages proper inventory levels in the stores using cycle counts and various reports. Communicates variances to National Account Managers and Category Managers. Identifies discrepancies, recommends solutions and partners with the customer to make appropriate adjustments 
  • Determines and manages all "best practices" throughout the team as well as implementation
  • Communicates effectively and consistently to supervisor on field status                                                                
  • Partners with National Account Managers, Category Managers, Marketing team and local Operators to successfully execute projects and effectively communicates progress
  • Communicates and implements National Retail initiatives within territory                                                        


Supervisory Responsibilities

  • Accountability for meeting and exceeding Team and Customer Service performance expectations within territory
  • Provides direct supervision of field sales and service team within territory
  • Supervises the team’s quality of work, timeliness and completion of daily assignments, tasks, and projects, including internal and external requests
  • Organizes and plans team’s work routine to effectively and efficiently maximize service, time and cost
  • Actively manages company’s annual performance review process for direct reports and establishes annual business goals, development goals and individual performance expectations
  • Recommends hiring of new employees, promotions, salary changes and disciplinary action
  • Approves overtime, vacation and expense reimbursements


Requirements / Education / Experience

  • 3+ years of Retail industry and service experience
  • High school diploma or equivalent combination of education and work experience
  • Proficiency in all Microsoft Office programs
  • Strong ability to communicate effectively; written and verbal within the company and with the customer
  • Strong presentation skills
  • Ability to prioritize activities and multi-task
  • Basic math skills; addition, subtraction, multiplication and division
  • Use of basic hand and power tools
  • Daily travel to and from company locations and/or customer locations; some overnight travel required


Job Preferences

  • Familiarity of Retail building materials, hardscapes and lawn and garden products
  • Knowledge of basic retail merchandising best practices
  • Basic knowledge of landscaping; DIY landscaping projects and products
  • Hands-on experience using Tableau and other various financial systems                         


Physical / Work Environment

  • Ability to lift up to 80 pounds
  • Ability to stand, walk, bend, climb, kneel, perform repetitive motions and work from a ladder
  • Ability to work outside in all types of weather conditions
  • Ability to stand and sit for extended periods of time


What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Oldcastle Architectural, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.


 EOE/Vet/Disability--If you want to know more, please click on this link

Nearest Major Market: Salt Lake City

Job Segment: Sales Management, Outside Sales, Field Sales, Manager, Sales, Management