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Customer Service Representative (Architectural Division) - Tuscaloosa, AL

Tuscaloosa, AL, US, 35406

Architectural Glass & Metal


Job ID:  150538


Coral Industries a CRH company, is a leading manufacturer of quality architectural and shower enclosure products in North America.




Customer Service Representative with ability to effectively communicate, plan, and execute estimates and orders in a fast-paced, multi-tasking environment.


Essential Duties and Responsibilities

  • Provide coordination, correspondence, and assistance to customers and co-workers
  • Establish and maintain customer confidence and positive relations
  • Maintain detailed and organized records of fax and email documents
  • Communicate and resolve customer complaints
  • Possess willingness to learn and ability to retain product types and details
  • Coordinate with customers concerning delivery schedules and order requirements, as well as co-workers for material procurement, fabrication, production and delivery of material




  • Must have a good work ethic, be a team player and work well under pressure
  • Must have strong typing skills
  • Must be organized, have ability to prioritize, multi-task, follow instructions and work well with others
  • Must have excellent communication, writing and math skills
  • Must be a self-starter with the ability to work with minimal supervision
  • Must have regular and predictable attendance
  • Must have proficiency with MS Office (Excel, Word, PowerPoint)
  • Must be able to safely perform tasks and adhere to all employee policies, safety policies and procedures


Physical Requirements


  • Must be able to sit for an extended period of time, stand, talk, listen, and use hands and fingers to operate a computer and telephone
  • Specific vision abilities required by this job include close vision requirements due to computer work
  • Light to moderate lifting




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.


Additional Information


  • Only online applications will be accepted
  • When applying, please provide full employment history
  • Pre-employment background screening will be conducted on qualified applicants after acceptance of job offer


What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Coral Industries, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.


 EOE/Vet/Disability--If you want to know more, please click on this link

Date Posted:  Apr 15, 2019

Nearest Major Market: Tuscaloosa

Job Segment: Architecture, Fabrication, Procurement, Engineering, Manufacturing, Operations